Directions for Kate's Grocery Delivery Service

  • You must be at least 18 years old to place an order.
  • Complete customer satisfaction is my number one goal. Along with your grocery order, I will give you the actual receipt from the store so you are able to make returns or exchanges. If the mistake is mine, I will make it right by returning or exchanging the product for you, or arranging credit on that or a future order.
  • Now accepting Cash/Check; Credit/Debit*(*accepted with 2.75% markup on total bill)
  • There is a $25.00 returned check fee.
  • Alcohol, tobacco, and lottery are available. However, a Michigan State I.D. must be presented for proof of age upon delivery. I reserve the right to refuse delivery. The receipt will be withheld for returning product.
  • Mileage= 55¢/mile. Mileage is calculated from the store to your home.
  • Delivery fee includes up to 25 items. Additional items ordered over the limit are 25¢/item.
  • After placing order, I will call you to confirm the delivery date/time. Please leave a contact number.
  • Gift Cards now available!!

Substitution Method

  • If a specific size is not listed, the medium size will be selected.
  • If the product is out of stock, I will first try to substitute with a different size of the identical product. The next size smaller is selected over the next size larger unless otherwise specified.
  • If I cannot change size, I will substitute a different comparable brand of the same product.
  • If it is not possible to substitute a size or name brand, the item will be deleted from the order, and you will be informed at the time of delivery. I cannot be held responsible for out of stock items.

Prescription Pick-up

  • Please list all of your prescriptions with name of prescription, pill ct/mg, name of patient, patients D.O.B., prescribing doctor. You must call the pharmacy to give them my name for pickup.

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